With more workers than ever working remotely, it’s become essential to make sure that colleagues can communicate in a collaborative way as if they were in the room together.
It also allows you to communicate effectively with potential clients and customers when you can’t be there in person.
When we’re considering the design of your workspace, we’ll be analysing the ways in which your employees communicate with each other, and your customers, and exploring solutions to improve that process.
Unified Communications and Collaboration (UC&C) is an approach to make sure that the countless communications tools you use, or need, work together seamlessly to promote great communication regardless of location.
This part of your strategy will look at tools like as Voice, IP Telephony Calling, Instant Messaging, Desktop Sharing, Presence, Web Conferencing, Audio and Video Conferencing and how they interact together.
UC&C can make a huge difference to how you work together and you don’t need huge server requirements or on-site software. It can be cloud based so that you don’t have to take on any extra responsibility or space.
In the age of agile, hybrid and location-independent working, have a high quality, reliable videoconferencing system is an essential tool. By enabling your onsite and offsite workers to connect, communicate and collaborate seamlessly, you supercharge productivity for your organisation.
Making calls over IP is rapidly becoming the norm for both business and personal use. As well as competitive call costs, users can access a host of benefits including direct CRM integration, call recording and AI-assisted conversation analysis, to ensure you can measure and optimise the impact of your phone conversations, for sales, customer service and more.
As well as meeting room videoconferencing, the truly agile workspace enables individuals to connect by video straight from their desktop, enabling seamless communication between dispersed teams. With one-to-one and team interactions available at the touch of a button, people can connect from across diverse locations almost as if the’re in the same room.
Connecting by video is about more than just coming together to discuss specific topics and issues. Visual communication helps to bring teams together across locations, building bonds and a sense of shared purpose. Video corridors and presence configurations allow people to work alongside one another as if sharing the physical space, helping to unify organisations that by necessity operate across a range of locations.
Virtual collaboration is one of the most powerful tools in the workspace technology suite. The ability to share and collaborate in real time on documents such as plans, presentations and virtual whiteboards enables people to work more closely than ever, eliminating the problem of multiple versions of documents, as well as powering real time content co-creation and sharing.
Explore some of the latest thinking and conversations around new ways of working, people and business performance, workspace design and build.
